What's New with HEP

May 3, 2023 at 4:00 PM PT

Enhanced Cover Letter Design: The care plan cover letter has been redesigned to align with WebPT standards and provide better instruction for accessing the portal mobile applications.

March 21, 2023 at 4:00 PM PT

Defect Corrected: An NPS score of 0 now correctly displays as a detractor in the HEP

July 7, 2021 at 9:00 PM PT

Defects Corrected

Previously, Home Exercise Program (HEP) users were unable to add exercises to existing templates and needed to create an entirely new template. This issue has been resolved, and template owners are able to add additional exercises to previously created templates in HEP. Click here to learn more about creating templates.

May 5, 2021 at 6:00 PM PT

Defects Corrected

Previously, users received an error when attempting to rename exercises in the Home Exercise Program (HEP). Now, HEP users may once again rename exercises as needed.Click here to learn more about renaming exercises in the HEP.

March 24, 2021 @ 6:00 PM PT

Updated Add Patient Module: In order to more quickly add basic new patient information in the Home Exercise Program, Members can now assign patients to a specific facility.

February 17, 2021

Added Languages to HEP: Therapists can now translate completed Care Plans to Hindi, Italian, Korean, Portuguese, Tagalog, and Urdu in addition to the 14 existing options available.

April, 29, 2020

New Videos and Exercises Available: New videos and exercises have been added to our HEP, including:

70 additional orthopedic videos; and
17 additional lymphedema videos.

January 8, 2020

New Videos and Exercises Available: New videos and exercises have been added to our HEP, including:

246 additional neuro videos;
50 additional speech exercises (22 of which have audio); and
134 hand videos.

October 16, 2019

Defects Corrected

Updated the HEP Printout image to consistently say “Access Code.”